Markets/ NAICS/ TELEMARKETING BUREAUS AND OTHER CONTACT CENTERS

TELEMARKETING BUREAUS AND OTHER CONTACT CENTERS

Federal buyers, contractors, spending trends and related classifications · All available history.

Net obligations$11.50B No prior-year comparison

Contract actions1,973 No prior-year comparison

Buying agencies49 Distinct federal buyers

Active vendors147 Distinct SAM.gov entities

All available history

Net obligations by year

2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 2019 2020 2021 2022 2023 2024 2025 2026

Market concentration

49 total

Rank	Agency	Code	Obligations	Actions	Share
1	CENTERS FOR MEDICARE AND MEDICAID SERVICES	7530	$9.23B	310	80.3%
2	FEDERAL ACQUISITION SERVICE	4732	$635.47M	116	5.5%
3	INTERNAL REVENUE SERVICE	2050	$314.13M	88	2.7%
4	DEPT OF THE ARMY	2100	$206.58M	208	1.8%
5	DEPT OF THE NAVY	1700	$166.70M	142	1.4%
6	FEDERAL EMERGENCY MANAGEMENT AGENCY	7022	$162.92M	97	1.4%
7	VETERANS AFFAIRS, DEPARTMENT OF	3600	$139.45M	77	1.2%
8	TRANSPORTATION SECURITY ADMINISTRATION	7013	$104.60M	85	0.9%
9	CENTERS FOR DISEASE CONTROL AND PREVENTION	7523	$93.71M	58	0.8%
10	DEFENSE HUMAN RESOURCES ACTIVITY	9748	$85.19M	21	0.7%
11	NATIONAL INSTITUTES OF HEALTH	7529	$74.93M	63	0.7%
12	SMALL BUSINESS ADMINISTRATION	7300	$58.96M	22	0.5%
13	NATIONAL OCEANIC AND ATMOSPHERIC ADMINISTRATION	1330	$41.69M	15	0.4%
14	HOUSING AND URBAN DEVELOPMENT, DEPARTMENT OF	8600	$40.09M	95	0.3%
15	DEFENSE HEALTH AGENCY (DHA)	97DH	$24.70M	30	0.2%

Showing 1–15 of 49

Market concentration

147 total

Rank	Vendor	UEI	CAGE	Obligations	Actions	Share
16	PECKHAM VOCATIONAL INDUSTRIES, INC.	FKJWA9VNRNC9	4Z048	$28.53M	43	0.2%
17	NATIONAL SOURCING, INC.	JLTENWKXQZF3	3ZZJ2	$24.79M	30	0.2%
18	PALMETTO GBA, LLC	CFLDECZBMDV6	—	$21.39M	13	0.2%
19	ASSO FOR THE BLIND AND VISUALLY IMPAIRED-GOODWILL INDUSTRIES OF GREATER ROCHESTER, INC.	YBVDQ1JZUNU1	9T148	$19.53M	65	0.2%
20	PEARL INTERACTIVE NETWORK, INC.	FQKFHNVVTBN3	56HH0	$18.33M	26	0.2%
21	NORTH SOUTH CONSULTING GROUP, LLC	X5ANN5RVNUW5	6F7Y4	$14.81M	20	0.1%
22	INQUISIT, LLC	SCH4S45JMLC6	32QE3	$14.44M	25	0.1%
23	CHEROKEE NATION SYSTEM SOLUTIONS, LLC	FMWVU3EYSVF7	7LSU0	$11.49M	37	0.1%
24	OCCAM SOLUTIONS INCORPORATED	CAXLNX9HMNN5	—	$11.08M	14	0.1%
25	NOLAN GROUP LLC, THE	FMM8E4D9ZZQ1	32BV8	$10.87M	25	0.1%
26	M3 GOVCON LLC	T6FHCX41XEV8	7VVT2	$10.27M	17	0.1%
27	ICUBE-IT JV	DKTMPHLQXMH3	8GZ80	$7.67M	10	0.1%
28	LBO TECHNOLOGY LLC	NBHLZDBCRVJ1	7JYG4	$7.28M	11	0.1%
29	SABRE88, LLC	LREGCX9JSJM7	54EQ1	$6.86M	11	0.1%
30	TUKNIK GOVERNMENT SERVICES LLC	GN2VKJH7LBC3	7HDF1	$6.69M	9	0.1%

Showing 16–30 of 147

Classification mix

68 total

Rank	PSC	Description	Obligations	Actions	Share
1	R499	SUPPORT- PROFESSIONAL: OTHER	$8.92B	382	77.6%
2	R408	PROGRAM MANAGEMENT/SUPPORT SERVICES	$689.65M	200	6.0%
3	R426	SUPPORT- PROFESSIONAL: COMMUNICATIONS	$473.51M	225	4.1%
4	D321	IT AND TELECOM- HELP DESK	$360.49M	142	3.1%
5	D399	IT AND TELECOM- OTHER IT AND TELECOMMUNICATIONS	$172.80M	97	1.5%
6	DA01	IT AND TELECOM - BUSINESS APPLICATION/APPLICATION DEVELOPMENT SUPPORT SERVICES (LABOR)	$170.24M	82	1.5%
7	R702	SUPPORT- MANAGEMENT: DATA COLLECTION	$155.71M	78	1.4%
8	R604	SUPPORT- ADMINISTRATIVE: MAILING/DISTRIBUTION	$93.49M	60	0.8%
9	R699	SUPPORT- ADMINISTRATIVE: OTHER	$90.87M	109	0.8%
10	DC10	IT AND TELECOM - DATA CENTER AS A SERVICE	$72.43M	17	0.6%
11	DG01	IT AND TELECOM - NETWORK SUPPORT SERVICES (LABOR)	$61.28M	17	0.5%
12	DE01	IT and Telecom - End User: Help Desk; Tier 1-2, Workspace, Print, Output, Productivity Tools (Labor)	$49.74M	30	0.4%
13	D318	IT AND TELECOM- INTEGRATED HARDWARE/SOFTWARE/SERVICES SOLUTIONS, PREDOMINANTLY SERVICES	$41.69M	15	0.4%
14	D316	IT AND TELECOM- TELECOMMUNICATIONS NETWORK MANAGEMENT	$30.29M	28	0.3%
15	R421	TECHNICAL ASSISTANCE	$22.33M	29	0.2%

Showing 1–15 of 68

Historical activity

336 total

Signed	PIID	Vendor	Agency	Obligations
Jan 28, 2026	75D30125F00212	MAXIMUS FEDERAL SERVICES, INC.	CENTERS FOR DISEASE CONTROL AND PREVENTION	$3.29M
Jan 6, 2026	140P8322P0007	STEVENS COUNTY	NATIONAL PARK SERVICE	$33.9K
Dec 31, 2025	N0018924P0707	MONGOOSE RESEARCH, INC.	DEPT OF THE NAVY	$70.4K
Dec 23, 2025	36C25022C0040	DEBORGEM ENTERPRISES INCORPORATED	VETERANS AFFAIRS, DEPARTMENT OF	$687.5K
Dec 19, 2025	86614625C00003	MALMAR LLC	HOUSING AND URBAN DEVELOPMENT, DEPARTMENT OF	$1.38M
Dec 15, 2025	75R60221F80025	PEARL INTERACTIVE NETWORK, INC.	HEALTH RESOURCES AND SERVICES ADMINISTRATION	$15.23M
Dec 2, 2025	89303024FET000017	MAXIMUS FEDERAL SERVICES, INC.	ENERGY, DEPARTMENT OF	$500.0K
Oct 30, 2025	70FBTX24F00000014	MAXIMUS FEDERAL SERVICES, INC.	FEDERAL EMERGENCY MANAGEMENT AGENCY	$55.2K
Oct 24, 2025	70FBTX24F00000028	MAXIMUS FEDERAL SERVICES, INC.	FEDERAL EMERGENCY MANAGEMENT AGENCY	$24.80M
Sep 30, 2025	GS03Q17DSC0003	INSPIRITEC, INC.	FEDERAL ACQUISITION SERVICE	$236.58M
Sep 19, 2025	75R60221F80148	PEARL INTERACTIVE NETWORK, INC.	HEALTH RESOURCES AND SERVICES ADMINISTRATION	$3.09M
Sep 9, 2025	70FBTX24F00000022	MAXIMUS FEDERAL SERVICES, INC.	FEDERAL EMERGENCY MANAGEMENT AGENCY	$35.83M
Aug 26, 2025	75FCMC20C0015	SKYWARD IT SOLUTIONS, LLC	CENTERS FOR MEDICARE AND MEDICAID SERVICES	$3.16M
Aug 22, 2025	W9124D22C0002	INSPIRITEC, INC.	DEPT OF THE ARMY	$45.00M
Aug 21, 2025	19CU0425P0319	ADVANCED PROGRAMS, INC.	STATE, DEPARTMENT OF	$58.5K

Showing 46–60 of 336