01 / PSC Market Profile
PSC 7E20 It And Telecom - End User: Help Desk;Tier 1-2,Workspace,Print,Output,Productivity Tools (Hw/Perp Sw) Federal Contracts
Product and Service Code 7E20
Federal contract activity classified under It And Telecom - End User: Help Desk;Tier 1-2,Workspace,Print,Output,Productivity Tools (Hw/Perp Sw) across FY 2020–FY 2026. Net obligations include both new obligations and subsequent deobligations.
02 / Market Size
How large is the PSC 7E20 federal market?
03 / Spending Trend
PSC 7E20 contract spending by fiscal year
Annual obligations, activity, and participation across the same FY 2020–FY 2026 profile window.
Latest closed fiscal year$1.77B
FY 2026| Fiscal year | Obligations | Actions | Vendors | Customers | Change |
|---|---|---|---|---|---|
| FY 2020 | $0 | 0 | 0 | 0 | — |
| FY 2021 | $1.63B | 18,499 | 970 | 105 | — |
| FY 2022 | $1.86B | 16,521 | 1,166 | 117 | +14.0% |
| FY 2023 | $2.72B | 13,313 | 1,154 | 118 | +46.5% |
| FY 2024 | $2.34B | 13,851 | 1,120 | 122 | −14.2% |
| FY 2025 | $2.17B | 11,865 | 1,040 | 114 | −7.0% |
| FY 2026 | $1.77B | 7,206 | 828 | 110 | −18.5% |
04 / Top Federal Customers
Which federal agencies buy most in this industry?
Ranked by net obligations during FY 2020–FY 2026.
| Federal customer | Code | Obligations | Actions | Vendors | Market share |
|---|---|---|---|---|---|
| DEPT OF THE AIR FORCE | 5700 | $1.87B | 11,281 | 618 | 14.9% |
| INTERNAL REVENUE SERVICE | 2050 | $1.33B | 1,959 | 176 | 10.6% |
| DEPT OF THE NAVY | 1700 | $1.28B | 6,486 | 819 | 10.3% |
| VETERANS AFFAIRS, DEPARTMENT OF | 3600 | $1.05B | 1,615 | 143 | 8.4% |
| DEPT OF THE ARMY | 2100 | $964.99M | 4,099 | 279 | 7.7% |
| FEDERAL BUREAU OF INVESTIGATION | 1549 | $765.15M | 1,288 | 175 | 6.1% |
| DEFENSE LOGISTICS AGENCY | 97AS | $657.37M | 9,182 | 541 | 5.3% |
| DEFENSE INFORMATION SYSTEMS AGENCY (DISA) | 97AK | $572.51M | 5,344 | 143 | 4.6% |
| NATIONAL INSTITUTES OF HEALTH | 7529 | $452.86M | 2,420 | 181 | 3.6% |
| U.S. CUSTOMS AND BORDER PROTECTION | 7014 | $307.96M | 658 | 71 | 2.5% |
05 / Contracting Offices
Which contracting offices buy in PSC 7E20?
Ranked by net obligations during FY 2020–FY 2026.
| Office | Code | Agency | Obligations | Actions | Vendors | Market share |
|---|---|---|---|---|---|---|
| IT STRATEGY AND MODERNIZATION | 2032H5 | INTERNAL REVENUE SERVICE | $947.51M | 930 | 103 | 7.6% |
| TECHNOLOGY ACQUISITION CENTER NJ (36C10B) | 36C10B | VETERANS AFFAIRS, DEPARTMENT OF | $846.46M | 359 | 26 | 6.8% |
| DIVISION 1200 | 15F067 | FEDERAL BUREAU OF INVESTIGATION | $765.05M | 1,284 | 175 | 6.1% |
| DCSO PHILADELPHIA | SP4701 | DEFENSE LOGISTICS AGENCY | $583.43M | 918 | 112 | 4.7% |
| IT CONTRACTING DIVISION - PL83 | HC1028 | DEFENSE INFORMATION SYSTEMS AGENCY (DISA) | $453.92M | 2,114 | 121 | 3.6% |
| NAVAL INFORMATION WARFARE SYSTEMS | N00039 | DEPT OF THE NAVY | $300.31M | 54 | 11 | 2.4% |
| IT OPERATIONS | 205AE9 | INTERNAL REVENUE SERVICE | $297.36M | 496 | 84 | 2.4% |
| INFORMATION TECHNOLOGY CONTRACTING DIVISION | 70B04C | U.S. CUSTOMS AND BORDER PROTECTION | $294.95M | 579 | 54 | 2.4% |
| INFORMATION TECHNOLOGY DIVISION | 70CTD0 | U.S. IMMIGRATION AND CUSTOMS ENFORCEMENT | $291.74M | 268 | 23 | 2.3% |
| FA8726 AFLCMC HNK C3IN | FA8726 | DEPT OF THE AIR FORCE | $289.77M | 267 | 57 | 2.3% |
06 / Top Vendors
Which contractors lead the PSC 7E20 market?
| Vendor | Obligations | Actions | Customers | Market share | Latest activity |
|---|---|---|---|---|---|
| FCN, INC. | $933.12M | 3,692 | 42 | 7.5% | Sep 30, 2026 |
| DELL FEDERAL SYSTEMS L.P. | $605.97M | 1,652 | 34 | 4.8% | Sep 30, 2026 |
| NEW TECH SOLUTIONS, INC. | $600.93M | 5,919 | 76 | 4.8% | Sep 30, 2026 |
| HPI FEDERAL LLC | $493.13M | 2,592 | 9 | 3.9% | Jul 17, 2026 |
| DELL MARKETING L.P. | $457.72M | 250 | 15 | 3.7% | Jun 3, 2026 |
| THUNDERCAT TECHNOLOGY, LLC | $438.97M | 867 | 38 | 3.5% | Sep 30, 2026 |
| MINBURN TECHNOLOGY GROUP, LLC | $429.24M | 181 | 9 | 3.4% | Sep 25, 2026 |
| COUNTERTRADE PRODUCTS, INC. | $342.31M | 2,287 | 45 | 2.7% | Sep 29, 2026 |
| STERLING COMPUTERS CORPORATION | $341.87M | 2,089 | 57 | 2.7% | Sep 30, 2026 |
| DYNAMIC SYSTEMS, INC. | $280.77M | 182 | 12 | 2.2% | Sep 28, 2026 |
07 / Industry Mix
What industries are purchased under PSC 7E20?
| NAICS | Description | Obligations | Actions | Vendors | Share |
|---|---|---|---|---|---|
| 541519 | OTHER COMPUTER RELATED SERVICES | $6.63B | 28,594 | 611 | 53.1% |
| 334111 | ELECTRONIC COMPUTER MANUFACTURING | $2.83B | 17,053 | 509 | 22.6% |
| 511210 | SOFTWARE PUBLISHERS | $1.03B | 1,987 | 182 | 8.2% |
| 541512 | COMPUTER SYSTEMS DESIGN SERVICES | $625.68M | 734 | 105 | 5.0% |
| 443120 | COMPUTER AND SOFTWARE STORES | $263.50M | 1,205 | 26 | 2.1% |
| 334118 | COMPUTER TERMINAL AND OTHER COMPUTER PERIPHERAL EQUIPMENT MANUFACTURING | $140.94M | 2,159 | 498 | 1.1% |
| 541511 | CUSTOM COMPUTER PROGRAMMING SERVICES | $120.17M | 454 | 99 | 1.0% |
| 811212 | COMPUTER AND OFFICE MACHINE REPAIR AND MAINTENANCE | $117.41M | 1,047 | 37 | 0.9% |
| 517911 | TELECOMMUNICATIONS RESELLERS | $109.99M | 145 | 12 | 0.9% |
| 513210 | SOFTWARE PUBLISHERS | $62.20M | 364 | 123 | 0.5% |
08 / Buying Pattern
How does the government buy in PSC 7E20?
| Common action type | Obligations | Actions |
|---|---|---|
| DELIVERY ORDER | $8.98B | 42,955 |
| BPA CALL | $2.77B | 26,400 |
| PURCHASE ORDER | $475.14M | 11,533 |
| DEFINITIVE CONTRACT | $275.91M | 367 |
09 / Recent Contract Awards
What was awarded most recently in PSC 7E20?
10 / Market Interpretation
How should contractors evaluate this market?
Start with the spending direction
Compare annual obligations with actions and vendor participation. Growth driven by only a few large actions represents a different opportunity from broad, recurring demand.
Follow the actual buyers
Move from federal customers to contracting offices. Offices reveal where acquisition responsibility and recurring purchasing activity are concentrated.
Measure accessible demand
Use competition, small-business participation, incumbent vendors, and PSC mix before treating the full $12.50B market as addressable.