01 / Contract Profile
75F40120F19006 Federal Contract Award
Agency code 7524
CTP OS CUSTOMER SERVICE CENTER CONTRACT EXERCISE OPTION YEAR 3 AND ADD $175,153.89 TO ACCOUNT FOR THE INCREASE FOR THE "CHATBOX" EXPANSION ACTIVITIES AND $497,383.78 FOR RHAPSODY TRAINING SUPPORT FOR OCE.
02 / Contract Size and Status
What is the recorded size and timing of this contract?
03 / Spending Trend
75F40120F19006 contract spending by fiscal year
Annual net obligations across the complete period available for this agency and PIID, from the first recorded fiscal year through the latest contract action.
Latest fiscal year obligations-$81.8K
FY 2026Net obligationsComplete recorded range
| Fiscal year | Net obligations | Actions | Change |
|---|---|---|---|
| FY 2019 | $2.52M | 3 | — |
| FY 2020 | $43.22M | 35 | +1,616.1% |
| FY 2021 | $18.75M | 21 | −56.6% |
| FY 2022 | $4.79M | 18 | −74.5% |
| FY 2023 | $6.43M | 10 | +34.4% |
| FY 2024 | $574.7K | 2 | −91.1% |
| FY 2026 | -$81.8K | 1 | −114.2% |
04 / Federal Buyer
Which organization manages this contract?
| Department | Contracting agency | Contracting office |
|---|---|---|
| HEALTH AND HUMAN SERVICES, DEPARTMENT OF | FOOD AND DRUG ADMINISTRATION | FDA OFFICE OF ACQ GRANT SVCS |
05 / Contractor
Who holds this federal contract?
INTERNATIONAL BUSINESS MACHINES CORPORATION
UEI VV9KH3L99VE3 · CAGE 3BXY7
06 / NAICS Industries
Which industries classify this contract?
| Code | Description | Obligations | Actions | Share |
|---|---|---|---|---|
| 541511 | CUSTOM COMPUTER PROGRAMMING SERVICES | $40.89M | 20 | 53.7% |
| 541611 | ADMINISTRATIVE MANAGEMENT AND GENERAL MANAGEMENT CONSULTING SERVICES | $13.67M | 17 | 17.9% |
| 541519 | OTHER COMPUTER RELATED SERVICES | $10.75M | 10 | 14.1% |
| 561621 | SECURITY SYSTEMS SERVICES (EXCEPT LOCKSMITHS) | $3.85M | 4 | 5.0% |
| 541990 | ALL OTHER PROFESSIONAL, SCIENTIFIC, AND TECHNICAL SERVICES | $3.82M | 17 | 5.0% |
| 923120 | ADMINISTRATION OF PUBLIC HEALTH PROGRAMS | $1.57M | 3 | 2.1% |
| 541513 | COMPUTER FACILITIES MANAGEMENT SERVICES | $586.4K | 1 | 0.8% |
| 484210 | USED HOUSEHOLD AND OFFICE GOODS MOVING | $381.3K | 2 | 0.5% |
| 337127 | INSTITUTIONAL FURNITURE MANUFACTURING | $258.8K | 3 | 0.3% |
| 611430 | PROFESSIONAL AND MANAGEMENT DEVELOPMENT TRAINING | $171.5K | 2 | 0.2% |
| 518210 | DATA PROCESSING, HOSTING, AND RELATED SERVICES | $74.1K | 2 | 0.1% |
| 541512 | COMPUTER SYSTEMS DESIGN SERVICES | $52.4K | 2 | 0.1% |
| 325413 | IN-VITRO DIAGNOSTIC SUBSTANCE MANUFACTURING | $46.4K | 2 | 0.1% |
| 541720 | RESEARCH AND DEVELOPMENT IN THE SOCIAL SCIENCES AND HUMANITIES | $46.4K | 2 | 0.1% |
| 561210 | FACILITIES SUPPORT SERVICES | $30.4K | 2 | 0.0% |
07 / Products and Services
What products or services were purchased?
| Code | Description | Obligations | Actions | Share |
|---|---|---|---|---|
| R799 | SUPPORT- MANAGEMENT: OTHER | $19.41M | 11 | 25.5% |
| D306 | IT AND TELECOM- SYSTEMS ANALYSIS | $18.13M | 5 | 23.8% |
| D318 | IT AND TELECOM- INTEGRATED HARDWARE/SOFTWARE/SERVICES SOLUTIONS, PREDOMINANTLY SERVICES | $7.03M | 4 | 9.2% |
| R431 | SUPPORT- PROFESSIONAL: HUMAN RESOURCES | $6.34M | 11 | 8.3% |
| R405 | SUPPORT- PROFESSIONAL: OPERATIONS RESEARCH/QUANTITATIVE ANALYSIS | $5.77M | 4 | 7.6% |
| D324 | IT AND TELECOM- BUSINESS CONTINUITY | $3.94M | 5 | 5.2% |
| J063 | MAINT/REPAIR/REBUILD OF EQUIPMENT- ALARM, SIGNAL, AND SECURITY DETECTION SYSTEMS | $3.85M | 4 | 5.0% |
| D321 | IT AND TELECOM- HELP DESK | $3.61M | 2 | 4.7% |
| R499 | SUPPORT- PROFESSIONAL: OTHER | $2.90M | 5 | 3.8% |
| R702 | SUPPORT- MANAGEMENT: DATA COLLECTION | $1.65M | 5 | 2.2% |
| D304 | IT AND TELECOM- TELECOMMUNICATIONS AND TRANSMISSION | $792.9K | 1 | 1.0% |
| B529 | SPECIAL STUDIES/ANALYSIS- SCIENTIFIC DATA | $673.1K | 5 | 0.9% |
| H199 | QUALITY CONTROL- MISCELLANEOUS | $600.4K | 10 | 0.8% |
| D319 | IT AND TELECOM- ANNUAL SOFTWARE MAINTENANCE SERVICE PLANS | $503.6K | 2 | 0.7% |
| V114 | TRANSPORTATION/TRAVEL/RELOCATION- TRANSPORTATION: STEVEDORING | $381.3K | 2 | 0.5% |
08 / Place of Performance
Where is the work recorded?
BELTSVILLE, PRINCE GEORGES, MARYLAND, UNITED STATES
ZIP 207054022
09 / Contract Actions
What modifications and obligations were recorded?
| Signed date | Modification | Obligation | Contracting office | NAICS | PSC |
|---|---|---|---|---|---|
| Jan 22, 2026 | P00010 | -$81.8K | FDA OFFICE OF ACQ GRANT SVCSOffice code 75F401 | 541511 | R799 |
| Jun 12, 2024 | P00004 | $642.6K | FDA OFFICE OF ACQ GRANT SVCSOffice code 75F401 | 541990 | R499 |
| Feb 26, 2024 | P00007 | -$67.8K | FDA OFFICE OF ACQ GRANT SVCSOffice code 75F401 | 541611 | R431 |
| Aug 14, 2023 | P00009 | $5.55M | FDA OFFICE OF ACQ GRANT SVCSOffice code 75F401 | 541511 | R799 |
| Aug 10, 2023 | P00004 | -$363.3K | FDA OFFICE OF ACQ GRANT SVCSOffice code 75F401 | 541511 | D306 |
| Jul 27, 2023 | P00003 | $577.1K | FDA OFFICE OF ACQ GRANT SVCSOffice code 75F401 | 541990 | R499 |
| Jun 14, 2023 | P00006 | $783.5K | FDA OFFICE OF ACQ GRANT SVCSOffice code 75F401 | 541611 | R431 |
| Jun 6, 2023 | P00004 | -$379.8K | FDA OFFICE OF ACQ GRANT SVCSOffice code 75F401 | 541990 | H199 |
| May 25, 2023 | P00002 | -$11.5K | FDA OFFICE OF ACQ GRANT SVCSOffice code 75F401 | 541611 | D318 |
| Mar 15, 2023 | P00004 | -$83.3K | FDA OFFICE OF ACQ GRANT SVCSOffice code 75F401 | 541990 | H199 |
| Feb 21, 2023 | P00005 | $434.2K | FDA OFFICE OF ACQ GRANT SVCSOffice code 75F401 | 541611 | R431 |
| Jan 23, 2023 | P00002 | -$73.4K | FDA OFFICE OF ACQ GRANT SVCSOffice code 75F401 | 541611 | R431 |
| Jan 18, 2023 | P00008 | $0 | FDA OFFICE OF ACQ GRANT SVCSOffice code 75F401 | 541511 | R799 |
| Dec 13, 2022 | P00003 | -$285.3K | FDA OFFICE OF ACQ GRANT SVCSOffice code 75F401 | 561621 | J063 |
| Nov 29, 2022 | P00007 | $250.4K | FDA OFFICE OF ACQ GRANT SVCSOffice code 75F401 | 541511 | R799 |
10 / Reading the Contract
How should this award record be interpreted?
Read the PIID as a transaction history, not as a single purchase price. Net obligations combine the base action with later increases, reductions, corrections, and deobligations recorded under the same contract.
Verify the buyer
Agency and office identify who manages the procurement relationship.
Follow modifications
Each action can change funding, scope, dates, or administrative terms.
Compare the market
Use NAICS, PSC, and the contractor profile to identify related buyers and competitors.