01 / Contract Profile
HQC00720F0017 Federal Contract Award
Agency code 97AZ
OMNICHANNEL CUSTOMER COMMUNICATION SYSTEM.
02 / Contract Size and Status
What is the recorded size and timing of this contract?
03 / Spending Trend
HQC00720F0017 contract spending by fiscal year
Annual net obligations across the complete period available for this agency and PIID, from the first recorded fiscal year through the latest contract action.
Latest fiscal year obligations$702.7K
FY 2025Net obligationsComplete recorded range
| Fiscal year | Net obligations | Actions | Change |
|---|---|---|---|
| FY 2020 | $1.39M | 3 | — |
| FY 2021 | $909.8K | 4 | −34.7% |
| FY 2022 | $923.5K | 3 | +1.5% |
| FY 2023 | $948.4K | 2 | +2.7% |
| FY 2024 | $952.1K | 2 | +0.4% |
| FY 2025 | $702.7K | 4 | −26.2% |
04 / Federal Buyer
Which organization manages this contract?
| Department | Contracting agency | Contracting office |
|---|---|---|
| DEPT OF DEFENSE | DEFENSE COMMISSARY AGENCY (DECA) | DEFENSE COMMISSARY AGENCY |
05 / Contractor
Who holds this federal contract?
INTERNATIONAL BUSINESS MACHINES CORPORATION
UEI J64CSQTQNRC1 · CAGE 30874
06 / NAICS Industries
Which industries classify this contract?
| Code | Description | Obligations | Actions | Share |
|---|---|---|---|---|
| 541511 | CUSTOM COMPUTER PROGRAMMING SERVICES | $5.83M | 18 | 100.0% |
07 / Products and Services
What products or services were purchased?
| Code | Description | Obligations | Actions | Share |
|---|---|---|---|---|
| R425 | SUPPORT- PROFESSIONAL: ENGINEERING/TECHNICAL | $5.83M | 18 | 100.0% |
08 / Place of Performance
Where is the work recorded?
FORT LEE, PRINCE GEORGE, VIRGINIA, UNITED STATES
ZIP 238011800
09 / Contract Actions
What modifications and obligations were recorded?
| Signed date | Modification | Obligation | Contracting office | NAICS | PSC |
|---|---|---|---|---|---|
| Nov 4, 2025 | P00017 | $50.0K | DEFENSE COMMISSARY AGENCYOffice code HQC007 | 541511 | R425 |
| Aug 29, 2025 | P00016 | $591.4K | DEFENSE COMMISSARY AGENCYOffice code HQC007 | 541511 | R425 |
| Aug 27, 2025 | P00015 | $19.9K | DEFENSE COMMISSARY AGENCYOffice code HQC007 | 541511 | R425 |
| Jun 30, 2025 | P00014 | $41.4K | DEFENSE COMMISSARY AGENCYOffice code HQC007 | 541511 | R425 |
| Sep 20, 2024 | P00013 | $839.0K | DEFENSE COMMISSARY AGENCYOffice code HQC007 | 541511 | R425 |
| Aug 29, 2024 | P00012 | $113.1K | DEFENSE COMMISSARY AGENCYOffice code HQC007 | 541511 | R425 |
| Sep 29, 2023 | P00011 | $948.4K | DEFENSE COMMISSARY AGENCYOffice code HQC007 | 541511 | R425 |
| Mar 10, 2023 | P00010 | $0 | DEFENSE COMMISSARY AGENCYOffice code HQC007 | 541511 | R425 |
| Aug 12, 2022 | P00009 | $923.5K | DEFENSE COMMISSARY AGENCYOffice code HQC007 | 541511 | R425 |
| Feb 23, 2022 | P00008 | $0 | DEFENSE COMMISSARY AGENCYOffice code HQC007 | 541511 | R425 |
| Feb 3, 2022 | P00007 | $0 | DEFENSE COMMISSARY AGENCYOffice code HQC007 | 541511 | R425 |
| Nov 3, 2021 | P00006 | $0 | DEFENSE COMMISSARY AGENCYOffice code HQC007 | 541511 | R425 |
| Sep 30, 2021 | P00005 | $0 | DEFENSE COMMISSARY AGENCYOffice code HQC007 | 541511 | R425 |
| Sep 21, 2021 | P00004 | $909.8K | DEFENSE COMMISSARY AGENCYOffice code HQC007 | 541511 | R425 |
| May 10, 2021 | P00003 | $0 | DEFENSE COMMISSARY AGENCYOffice code HQC007 | 541511 | R425 |
10 / Reading the Contract
How should this award record be interpreted?
Read the PIID as a transaction history, not as a single purchase price. Net obligations combine the base action with later increases, reductions, corrections, and deobligations recorded under the same contract.
Verify the buyer
Agency and office identify who manages the procurement relationship.
Follow modifications
Each action can change funding, scope, dates, or administrative terms.
Compare the market
Use NAICS, PSC, and the contractor profile to identify related buyers and competitors.