GETWAB

02 / Federal Business Size

Federal contract market at a glance

Measured consistently across FY 2020–FY 2026.

Net obligations$4.49M
Contract actions9
Awards / PIIDs2
Federal customers1
Contracting offices1
Average action$498.9K
Active fiscal years7
Data coverageFY 2020–FY 2026

Across FY 2020–FY 2026, FPDS records attribute $4.49M in net contract obligations to SERVICENOW, INC. across 9 contract actions. Net obligations include positive obligations and later deobligations recorded during the same period.

03 / Spending Trend

SERVICENOW, INC. contract spending by year

Annual net obligations show whether recorded federal business expanded or contracted, while actions and customer counts show the breadth of that activity.

Total obligations$749.1K
FY 2026
ObligationsHistorical spending range
Fiscal yearObligationsActionsFederal customersChange
FY 2020$531.0K11—
FY 2021$456.8K21−14.0%
FY 2022$505.6K21+10.7%
FY 2023$749.1K11+48.2%
FY 2024$749.1K11+0.0%
FY 2025$749.1K11+0.0%
FY 2026$749.1K11+0.0%

04 / Federal Customers

Which federal agencies buy from SERVICENOW, INC.?

Ranked by net obligations during FY 2020–FY 2026.

AgencyCodeObligationsActionsVendor share
3300$4.49M9100.0%

05 / Contracting Offices

Which contracting offices buy from SERVICENOW, INC.?

Ranked by net obligations during FY 2020–FY 2026.

OfficeCodeAgencyObligationsActionsVendor share
333145SMITHSONIAN INSTITUTION$4.49M9100.0%

06 / Top NAICS Industries

Which industries define this vendor’s federal work?

NAICSDescriptionObligationsActionsCustomersShare
541519OTHER COMPUTER RELATED SERVICES$3.00M4166.7%
541511CUSTOM COMPUTER PROGRAMMING SERVICES$1.49M5133.3%

07 / Top Product and Service Codes

What products and services does the government buy from this vendor?

PSCDescriptionObligationsActionsCustomersShare
DA10IT AND TELECOM - BUSINESS APPLICATION/APPLICATION DEVELOPMENT SOFTWARE AS A SERVICE$3.00M4166.7%
D319IT AND TELECOM- ANNUAL SOFTWARE MAINTENANCE SERVICE PLANS$1.49M5133.3%

08 / Competition Pattern

How was SERVICENOW, INC.’s federal work competed?

Competition categories describe the procurement path recorded on the underlying contract actions.

Competition categoryObligationsActions
Other / unknown$4.49M9

09 / Recent Contract Awards

What contract actions were recorded most recently for SERVICENOW, INC.?

The latest recorded PIIDs connect this profile to the underlying federal award search.

Award / PIIDSignedObligationAgency / officeNAICSPSC
33314523P00496079Jul 16, 2026$749.1KSMITHSONIAN INSTITUTION OFC OF CHIEF INFORMATION OFFICER541519DA10

10 / Interpreting the Profile

How should you evaluate SERVICENOW, INC. as a federal contractor?

Read obligations, customers, markets, competition, and individual awards together. A large historical total indicates federal scale, but it does not by itself describe current backlog, commercial revenue, profitability, or future opportunity.

01

Separate obligations from revenue

FPDS obligations are government accounting actions and may include later deobligations.

02

Follow customer concentration

Agency and office concentration reveals where the vendor’s federal relationships are strongest.

03

Test market overlap

NAICS and PSC shares show whether the vendor competes in the same markets as your company.

04

Inspect the awards

Open the PIIDs to verify dates, offices, classifications, and transaction history.