01 / Contract Profile
36C25622P0016 Federal Contract Award
Agency code 3600
SWITCHBOARD OPERATOR SERVICES FOR THE NEW ORLEANS, LA VAMC. MOD TO FUND OPTION 4
02 / Contract Size and Status
What is the recorded size and timing of this contract?
03 / Spending Trend
36C25622P0016 contract spending by fiscal year
Annual net obligations across the complete period available for this agency and PIID, from the first recorded fiscal year through the latest contract action.
Latest fiscal year obligations$837.2K
FY 2025Net obligationsComplete recorded range
| Fiscal year | Net obligations | Actions | Change |
|---|---|---|---|
| FY 2021 | $539.0K | 2 | — |
| FY 2022 | $769.9K | 2 | +42.8% |
| FY 2023 | $837.2K | 2 | +8.7% |
| FY 2024 | $837.2K | 2 | +0.0% |
| FY 2025 | $837.2K | 2 | +0.0% |
04 / Federal Buyer
Which organization manages this contract?
| Department | Contracting agency | Contracting office |
|---|---|---|
| VETERANS AFFAIRS, DEPARTMENT OF | VETERANS AFFAIRS, DEPARTMENT OF | 256-NETWORK CONTRACT OFFICE 16 (36C256) |
05 / Contractor
Who holds this federal contract?
INNOVATION AT WORK INC.
UEI FBFALR6EY3V4 · CAGE 7WTA0
06 / NAICS Industries
Which industries classify this contract?
| Code | Description | Obligations | Actions | Share |
|---|---|---|---|---|
| 561421 | TELEPHONE ANSWERING SERVICES | $3.82M | 10 | 100.0% |
07 / Products and Services
What products or services were purchased?
| Code | Description | Obligations | Actions | Share |
|---|---|---|---|---|
| R426 | SUPPORT- PROFESSIONAL: COMMUNICATIONS | $3.82M | 10 | 100.0% |
08 / Place of Performance
Where is the work recorded?
NEW ORLEANS, ORLEANS, LOUISIANA, UNITED STATES
ZIP 701121303
09 / Contract Actions
What modifications and obligations were recorded?
| Signed date | Modification | Obligation | Contracting office | NAICS | PSC |
|---|---|---|---|---|---|
| Oct 1, 2025 | P00008 | $837.2K | 256-NETWORK CONTRACT OFFICE 16 (36C256)Office code 36C256 | 561421 | R426 |
| Sep 17, 2025 | P00007 | $0 | 256-NETWORK CONTRACT OFFICE 16 (36C256)Office code 36C256 | 561421 | R426 |
| Oct 1, 2024 | P00006 | $837.2K | 256-NETWORK CONTRACT OFFICE 16 (36C256)Office code 36C256 | 561421 | R426 |
| Sep 6, 2024 | P00005 | $0 | 256-NETWORK CONTRACT OFFICE 16 (36C256)Office code 36C256 | 561421 | R426 |
| Oct 1, 2023 | P00004 | $837.2K | 256-NETWORK CONTRACT OFFICE 16 (36C256)Office code 36C256 | 561421 | R426 |
| Aug 30, 2023 | P00003 | $0 | 256-NETWORK CONTRACT OFFICE 16 (36C256)Office code 36C256 | 561421 | R426 |
| Oct 1, 2022 | P00002 | $769.9K | 256-NETWORK CONTRACT OFFICE 16 (36C256)Office code 36C256 | 561421 | R426 |
| Aug 18, 2022 | P00001 | $0 | 256-NETWORK CONTRACT OFFICE 16 (36C256)Office code 36C256 | 561421 | R426 |
| Nov 9, 2021 | P00099 | $0 | 256-NETWORK CONTRACT OFFICE 16 (36C256)Office code 36C256 | 561421 | R426 |
| Oct 1, 2021 | Base action | $539.0K | 256-NETWORK CONTRACT OFFICE 16 (36C256)Office code 36C256 | 561421 | R426 |
10 / Reading the Contract
How should this award record be interpreted?
Read the PIID as a transaction history, not as a single purchase price. Net obligations combine the base action with later increases, reductions, corrections, and deobligations recorded under the same contract.
Verify the buyer
Agency and office identify who manages the procurement relationship.
Follow modifications
Each action can change funding, scope, dates, or administrative terms.
Compare the market
Use NAICS, PSC, and the contractor profile to identify related buyers and competitors.