01 / Contract Profile
GS03Q17DSC0003 Federal Contract Award
Agency code 4732
CUSTOMER CONTACT CENTER (CCC) - MOD 73 - EXERCISE TWO-MONTH OPTION WITH A PERIOD OF PERFORMANCE OF 02/01/2026 - 03/31/2026.
02 / Contract Size and Status
What is the recorded size and timing of this contract?
03 / Spending Trend
GS03Q17DSC0003 contract spending by fiscal year
Annual net obligations across the complete period available for this agency and PIID, from the first recorded fiscal year through the latest contract action.
Latest fiscal year obligations-$147.39M
FY 2025Net obligationsComplete recorded range
| Fiscal year | Net obligations | Actions | Change |
|---|---|---|---|
| FY 2017 | $18.02M | 3 | — |
| FY 2018 | $19.82M | 12 | +10.0% |
| FY 2019 | $29.03M | 12 | +46.5% |
| FY 2020 | $25.97M | 11 | −10.6% |
| FY 2021 | $18.60M | 5 | −28.4% |
| FY 2022 | $18.92M | 6 | +1.7% |
| FY 2023 | $33.41M | 8 | +76.6% |
| FY 2024 | $220.20M | 6 | +559.1% |
| FY 2025 | -$147.39M | 10 | −166.9% |
04 / Federal Buyer
Which organization manages this contract?
| Department | Contracting agency | Contracting office |
|---|---|---|
| GENERAL SERVICES ADMINISTRATION | FEDERAL ACQUISITION SERVICE | GSA FAS AAS REGION 3 |
05 / Contractor
Who holds this federal contract?
INSPIRITEC, INC.
UEI C5LNXZBMHKL4 · CAGE 5ZJY1
06 / NAICS Industries
Which industries classify this contract?
| Code | Description | Obligations | Actions | Share |
|---|---|---|---|---|
| 561422 | TELEMARKETING BUREAUS AND OTHER CONTACT CENTERS | $236.58M | 73 | 100.0% |
07 / Products and Services
What products or services were purchased?
| Code | Description | Obligations | Actions | Share |
|---|---|---|---|---|
| D321 | IT AND TELECOM- HELP DESK | $236.58M | 73 | 100.0% |
08 / Place of Performance
Where is the work recorded?
SEASIDE, MONTEREY, CALIFORNIA, UNITED STATES
ZIP 939556772
09 / Contract Actions
What modifications and obligations were recorded?
| Signed date | Modification | Obligation | Contracting office | NAICS | PSC |
|---|---|---|---|---|---|
| Sep 30, 2025 | 73 | $5.66M | GSA FAS AAS REGION 3Office code 47QFMA | 561422 | D321 |
| Sep 30, 2025 | 72 | -$167.4K | GSA FAS AAS REGION 3Office code 47QFMA | 561422 | D321 |
| Sep 30, 2025 | 71 | $0 | GSA FAS AAS REGION 3Office code 47QFMA | 561422 | D321 |
| Sep 15, 2025 | 70 | $1.25M | GSA FAS AAS REGION 3Office code 47QFMA | 561422 | D321 |
| Jul 22, 2025 | 69 | $15.77M | GSA FAS AAS REGION 3Office code 47QFMA | 561422 | D321 |
| Jun 2, 2025 | 68 | $1.87M | GSA FAS AAS REGION 3Office code 47QFMA | 561422 | D321 |
| May 9, 2025 | 67 | -$119.6K | GSA FAS AAS REGION 3Office code 47QFMA | 561422 | D321 |
| Mar 20, 2025 | 66 | $4.07M | GSA FAS AAS REGION 3Office code 47QFMA | 561422 | D321 |
| Feb 24, 2025 | 65 | -$952.7K | GSA FAS AAS REGION 3Office code 47QFMA | 561422 | D321 |
| Jan 28, 2025 | 64 | -$174.78M | GSA FAS AAS REGION 3Office code 47QFMA | 561422 | D321 |
| Sep 11, 2024 | 63 | $191.99M | GSA FAS AAS REGION 3Office code 47QFMA | 561422 | D321 |
| Jul 26, 2024 | 62 | $11.16M | GSA FAS AAS REGION 3Office code 47QFMA | 561422 | D321 |
| May 31, 2024 | 61 | $4.72M | GSA FAS AAS REGION 3Office code 47QFMA | 561422 | D321 |
| May 2, 2024 | 60 | $0 | GSA FAS AAS REGION 3Office code 47QFMA | 561422 | D321 |
| May 2, 2024 | 59 | $2.83M | GSA FAS AAS REGION 3Office code 47QFMA | 561422 | D321 |
10 / Reading the Contract
How should this award record be interpreted?
Read the PIID as a transaction history, not as a single purchase price. Net obligations combine the base action with later increases, reductions, corrections, and deobligations recorded under the same contract.
Verify the buyer
Agency and office identify who manages the procurement relationship.
Follow modifications
Each action can change funding, scope, dates, or administrative terms.
Compare the market
Use NAICS, PSC, and the contractor profile to identify related buyers and competitors.