01 / Contract Profile
2032H521C00009 Federal Contract Award
Agency code 2050
IRS TOLL-FREE TELEPHONE FORMS LINE. DEOBLIGATION. CLOSEOUT.
02 / Contract Size and Status
What is the recorded size and timing of this contract?
03 / Spending Trend
2032H521C00009 contract spending by fiscal year
Annual net obligations across the complete period available for this agency and PIID, from the first recorded fiscal year through the latest contract action.
Latest fiscal year obligations$2.00M
FY 2026Net obligationsComplete recorded range
| Fiscal year | Net obligations | Actions | Change |
|---|---|---|---|
| FY 2020 | $6.85M | 1 | — |
| FY 2021 | $2.40M | 3 | −65.0% |
| FY 2022 | $4.22M | 5 | +76.0% |
| FY 2023 | $6.96M | 4 | +65.0% |
| FY 2024 | $8.98M | 3 | +28.9% |
| FY 2025 | $1.46M | 2 | −83.8% |
| FY 2026 | $2.00M | 8 | +37.2% |
04 / Federal Buyer
Which organization manages this contract?
| Department | Contracting agency | Contracting office |
|---|---|---|
| TREASURY, DEPARTMENT OF THE | INTERNAL REVENUE SERVICE | TAXPAYER FOCUSED SUPPORT |
05 / Contractor
Who holds this federal contract?
NATIONAL TELECOMMUTING INSTITUTE, INC.
UEI H8J1W4J4YDG3 · CAGE 1TJA0
06 / NAICS Industries
Which industries classify this contract?
| Code | Description | Obligations | Actions | Share |
|---|---|---|---|---|
| 561421 | TELEPHONE ANSWERING SERVICES | $32.87M | 26 | 100.0% |
07 / Products and Services
What products or services were purchased?
| Code | Description | Obligations | Actions | Share |
|---|---|---|---|---|
| R799 | SUPPORT- MANAGEMENT: OTHER | $32.87M | 26 | 100.0% |
08 / Place of Performance
Where is the work recorded?
BOSTON, SUFFOLK, MASSACHUSETTS, UNITED STATES
ZIP 021141812
09 / Contract Actions
What modifications and obligations were recorded?
| Signed date | Modification | Obligation | Contracting office | NAICS | PSC |
|---|---|---|---|---|---|
| Jul 27, 2026 | P00025 | -$72.2K | TAXPAYER FOCUSED SUPPORTOffice code 2043FY | 561421 | R799 |
| Jun 23, 2026 | P00024 | $68.3K | TAXPAYER FOCUSED SUPPORTOffice code 2043FY | 561421 | R799 |
| Apr 29, 2026 | P00023 | $0 | TAXPAYER FOCUSED SUPPORTOffice code 2043FY | 561421 | R799 |
| Apr 16, 2026 | P00022 | $0 | TAXPAYER FOCUSED SUPPORTOffice code 2043FY | 561421 | R799 |
| Apr 1, 2026 | P00021 | $0 | TAXPAYER FOCUSED SUPPORTOffice code 2043FY | 561421 | R799 |
| Feb 26, 2026 | P00020 | $660.8K | TAXPAYER FOCUSED SUPPORTOffice code 2043FY | 561421 | R799 |
| Jan 28, 2026 | P00019 | $672.4K | TAXPAYER FOCUSED SUPPORTOffice code 2043FY | 561421 | R799 |
| Jan 27, 2026 | P00018 | $670.6K | TAXPAYER FOCUSED SUPPORTOffice code 2043FY | 561421 | R799 |
| Jul 10, 2025 | P00017 | $1.46M | TAXPAYER FOCUSED SUPPORTOffice code 2043FY | 561421 | R799 |
| Apr 15, 2025 | P00016 | $0 | TAXPAYER FOCUSED SUPPORTOffice code 2043FY | 561421 | R799 |
| Dec 27, 2024 | P00015 | $5.41M | TAXPAYER FOCUSED SUPPORTOffice code 2043FY | 561421 | R799 |
| Sep 18, 2024 | P00014 | -$343.5K | IT STRATEGY AND MODERNIZATIONOffice code 2032H5 | 561421 | R799 |
| Jun 4, 2024 | P00013 | $3.91M | IT STRATEGY AND MODERNIZATIONOffice code 2032H5 | 561421 | R799 |
| Dec 18, 2023 | P00012 | $2.37M | IT STRATEGY AND MODERNIZATIONOffice code 2032H5 | 561421 | R799 |
| Sep 22, 2023 | P00011 | -$1.25M | IT STRATEGY AND MODERNIZATIONOffice code 2032H5 | 561421 | R799 |
10 / Reading the Contract
How should this award record be interpreted?
Read the PIID as a transaction history, not as a single purchase price. Net obligations combine the base action with later increases, reductions, corrections, and deobligations recorded under the same contract.
Verify the buyer
Agency and office identify who manages the procurement relationship.
Follow modifications
Each action can change funding, scope, dates, or administrative terms.
Compare the market
Use NAICS, PSC, and the contractor profile to identify related buyers and competitors.